Lots of businesses will soon be advertising promotions themed around ‘Halloween’. That’s in inverted commas because technically it should be spelled ‘Hallowe’en’. It’s an old spelling (16th century, in fact), and rather like words such as ‘thus’ and ‘whom’ (both of which I am a massive fan) can often give audiences exactly the jar you’re trying to avoid when being engaging.
Which is why it’s okay to use the post-18th century spelling of ‘Halloween’. But this raises an interesting question: if everyone’s ignoring the old way of doing things and it’s okay to bend the spelling and grammar rules in this instant, is it okay to do so at other times?
Why good grammar is important for businesses
None of us are able to escape the grammar pedant. If you spotted the flaw in that sentence, there’s a good chance you’re the kind of person people are trying to get away from.
It is true that correct spelling and grammar are important. They not only help you present a professional image to your target audience, but they also help you to communicate your key messages more clearly.
It might seem unfair, but you will be judged on your spelling and grammar. Making mistakes, or writing poorly, comes across as unprofessional. There’s no point arguing that someone selling lawnmowers has no huge incentive to know what a gerund is – people won’t stop to contemplate reasons to let you off the hook.
This is because our brains have evolved to make quick judgements. It used to be a survival skill, but now it just helps us do things such as pick crisps off the shelves in supermarkets by rapidly assessing branding. Such is the way of life.
That first judgement is hard to shake. It’s a lot easier to simply make sure your copy is on point to begin with than to try and change someone’s negative opinion of you – assuming you’re lucky enough to get another chance to win them over.
Following the rules of grammar is also vital if you want to make sure you’re communicating clearly.
The last thing you want is the audience to be reading your copy and trying to figure out what it’s meant to say. The only thing they should be considering is whether your sales messages resonate with them.
Poor phrasing, unusual lexicon, or badly constructed sentences and paragraphs, all work to obscure the meaning of your text; losing you face and business.
When grammar gets in the way
However, there is a line past which proper implementation of grammar can actually do the exact opposite of what it is meant to.
For instance, a grammar pedant will say that the previous sentence should be:
‘However, there is a line past proper implementation of grammar can actually do the exact opposite to that it is meant.’
This is because technically speaking you are not supposed to end a sentence with a preposition. This means the following sentences are wrong from a hard-line grammar point of view:
- ‘Our unique mix of skills makes us the perfect company to do business with.’
- ‘The reanimated skeleton returned to the crypt where it had come from.’
- ‘By following my advice you can move your company in the direction you want to go in.’
But saying ‘with which to do business’ seems incredibly old-fashioned. Adhering to the letter to certain grammar rules can make your web copy read like a Victorian novel.
The whole argument for why spelling and grammar are important is that it makes it easier for you to communicate.
If following a certain grammar rule makes your copy harder to read because it is jarring for the audience, then this is not only ironic but also counter-productive.
You need not be haunted by grammar rules
You should always aim to have good spelling and grammar in your copy. There is a difference between saying that people know ‘Halloween’ means ‘Hallowe’en’ and saying that you don’t need commas, or that spelling doesn’t matter.
Don’t be tempted to think that your audience won’t care how you communicate if their own writing style isn’t very well developed. You are the business here – you’re the one who is meant to look professional.
Just as a vampire is blessed with eternal life and cursed with an aversion to daylight and garlic bread, grammar blesses you with clarity and curses you with bureaucracy. If you find yourself poring over ancient tomes of grammatical knowledge when trying to write a sentence, there is a good chance you are getting too obsessed with the intricacies of written language.
Aim for clarity. Always aim to produce high-quality writing from an ideological point of view – don’t allow the idiosyncrasies of your audience to undermine your general ability to write well.
There is a difference between adopting their tone of voice and allowing yourself to make mistakes just because your audience does.
But this October, don’t let grammar be the monster under your bed. That thing going bump in the night? It’s just the discarded apostrophe falling out of the middle of ‘Hallowe’en’.
A creative use of language and framing allowed me to theme this post to make it more topical.
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